Responsive Email Editor Overview

The responsive email editor lets you create emails without HTML knowledge. You build layouts by dragging and dropping blocks. The editor helps you focus on segmentation, analytics, and personalization.

Creating a Message

1. Go to Messages → Messages → Email.
2. Click New Email.

3. Open the Gallery tab.
4. In the left panel, select the template that best fits your campaign from the available categories.

You can now edit the selected template directly in the editor.

Editor Interface

The editor consists of the following panels:

1. Email management — manage the email lifecycle: save, undo actions, preview, test, etc.
2. Structure and modules — build the layout using predefined structures and modules.
3. Content blocks — add content such as text, images, buttons, etc.
4. Message settings — set core parameters, including subject, hidden preheader, and sender name.
5. General styles — configure global styles for stripes, headers, buttons, and other elements.
6. Comments — collaborate with team members directly in the template.

You can drag and rearrange panels to customize the editor layout.

Email Management Panel

The panel contains the following buttons:

1. Return to the message list — exit the editor.
2. Undo / Redo — revert or restore recent changes.
3. Version history — view all saved versions of the email. Each version shows:

• who edited the email and when;
• what changes were made and the total number of edits.

The Show Changes toggle enables visual highlighting of changes in the email.

• Restore a version

Click the Restore this version button at the top of the screen to revert the email to the state it had when the selected version was saved.

4. User identifier — shows who is currently editing the email. If multiple users are working at the same time, all active users are displayed.

5. Desktop / Mobile mode — switch between modes to verify layout and make device-specific adjustments.

• Email size indicator. Next to the version controls, the current email size (KB) is displayed.

Keep the email size within 80–100 KB. Some email clients, including Gmail, may clip content if the HTML exceeds this limit.

📘

Note

Dynamic content can increase the final email size.

6. Multilingual version (optional) — use the Globe icon to create language versions of the email.

Learn more about creating multilingual messages >

7. Additional settings.

Open the three-dot menu to access advanced options:

• Link settings — enable click tracking and configure UTM tags.
• Preprocessor selection — select the method for building dynamic content from prepared data.
• Plain-text version — fallback version for clients that do not support HTML. The system generates this version automatically, and you can regenerate it from HTML at any time.
• Custom fonts — add or connect custom fonts.
• Dynamic content configuration — configure personalized content based on segmentation or behavior.
• Copy AMP HTML to clipboard — copy the AMP version for testing or debugging.

8. Code editor — switch to manual HTML editing for direct code changes.

9. Email preview — view the email as recipients will see it, without editor elements.

10. Test — send the email to one or more addresses to verify rendering in a real inbox.

You can enter multiple email addresses separated by commas. To edit an address, click it and select Edit.

11. Save — save changes and close the editor. The dropdown includes Save as template.

12. Create campaign — continue to campaign setup and launch.