Setting Up Allowed Send Time

Set the allowed time for sending messages from workflows, for example, from 10:00 am to 6:00 pm on weekdays.

If the trigger to send a message fires outside the allowed time, the system will send it as soon as the next allowed period begins.

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Note

  • Checking the allowed time when sending single messages first occurs according to the contact's time zone; if it is not set, according to the time zone of the eSputnik account.
  • Checking the allowed time for sending messages to segment occurs according to the time zone of the eSputnik account.

Setting Up Allowed Send Time

  1. Go to Settings → Workflows tab.
Account menu with Settings highlighted and the Workflows tab selected in account settings
  1. Activate the Set up allowed days and hours for each day switcher and specify the allowed send time.
Allowed send time settings with the per-day toggle highlighted, showing time ranges for weekdays and Do not send for the weekend
  1. Activate the Send only at specified hours switcher in the settings of the message-sending block.
Email block settings with the Send only in specified hours toggle highlighted and a clock icon on the block

Send Time Mapping

The message with the allowed sending time settings is marked with a clock icon in the workflow and its launch history.

Workflow launch history showing a clock icon on the Email block indicating its scheduled send time


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