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User Guide

Home User Guide Developer Guide

FIRST STEPS

What Is eSputnik?
Account Management

USER DATA

Importing Historical Data
Uploading and Updating Contacts
User Profile
Customer Identifiers and Matching
- External ID for Creating and Updating Contacts
- Identification of Contacts
Subscriber Data Collection
Uploading File with User Profile Data

Email

Email Setting Up
Launching an Email Campaign
Email Editor
AMP
Product Blocks

OMNICHANNEL

Mobile Push
App Inbox
In-App
Web Push
Viber
SMS
Widgets
Telegram

AUTOMATION

Segmentation
Introduction to Workflows
Workflow Examples
Orders
Promocodes
Zapier
- Integration via Zapier
- Building a Customer Loyalty Survey

DATA transfer & PERSONALIZATION

Data Transfer & Personalization: Overview
Introduction to Velocity
Exchanging Data With Google BigQuery
Exchanging Data With Other External Sources
- Import External Data from Google Sheets
- Connecting to HTTP Request as an External Data Source

Analytics

Campaign Reports
Contact Reports

Multilanguage Campaigns

Multilanguage Overview

Events and Behaviour Tracking

Events and Behavior Tracking
Web Tracking Overview

rECOMMENDATIONS

Setting Up Product Recommendations
Recommendations in Media Channels
Recommendations for Website
Recommendations in Mobile App
- Receiving Recommendations to a Mobile App
- Managing Recommendations for Mobile Apps
Recommendations in Viber Messages
- Creating a Viber Message with Recommendations

API

API Methods

Move in

Migration
- How to Migrate to Our Platform from Other Services

Security and Compliance

GDPR Compliance

Integration

Website Integration

Guides and Tips

Tips on Email Creation
Advanced Segmentation for Marketing Automation: Instructions
How to Use App Inbox Effectively
Why Does Your Business Need Widgets

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Setting Up Recommendations for Trigger Campaigns

Updated 9 months ago

Activation of Behavioral Triggers

Using Product Recommendations in Promo Campaigns