Exporting Segments From Reports

Segment contacts that participated in the campaign according to its results: read, clicked on a particular link, unsubscribed, reported as spam, blacklisted, unconfirmed, etc. You can export each such segment to a CSV file or to a list in your eSputnik account to continue working with contacts based on their reaction to the campaign.

How to Export a Segment from a Report

Export of reports is available in the Campaigns → Reports section.

Select the channel, campaign’s type (broadcast/triggered) and specify the period for which you want to receive a report.

Campaigns → Reports

The Export button is available:

a. At the top of the report.

Campaign report dashboard with the Export button highlighted at the top, next to statistics cards for Total contacts, Sent, Delivered, Opened and Clicked

b. By clicking on any segment built by the campaign’s results. For example, to export contacts who clicked on a specific link, go to the Opens and clicks tab → Table of clicks and click on the number of contacts who clicked on the link.

Opens and clicks tab on the Table of clicks view with a link's contact count highlighted

You can export contacts:

  • To the CSV file.
  • To the new list.
  • To the existing lists.
Clicked contacts list with the Export dropdown open showing To the existing lists and To the new list options

Export to CSV

Only users with export rights (Admin, Marketer) have the ability to upload contacts to a CSV file.

The export is generated asynchronously. After clicking on the To CSV button, an email with a link to download the file will be sent to the address with which you log in to your eSputnik account. The file will be available within 3 days.

Export to the New List

Give the segment a name and click the New segment button, after which the created segment with the exported list of contacts will appear in the general segments’ list.

Export screen for creating a new segment from clicked contacts, with a segment name entered and the Create button highlighted

Export to the Existing Lists

When you select exporting contacts to existing lists, you will see a window with a list of all segments of the List type that exist in your account. Select one or more lists to which you want to export contacts, and click Export, after which the contacts will be added to the selected lists.

Export screen listing existing segments with one checked and the Export button highlighted


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