Manage Translations

The Manage translations feature lets you work with language versions of email messages outside the editor.

With this feature, you can:

• export message texts to a file;
• translate them in external services;
• import translations back into the message.

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Note

The Manage translations feature is available only if the message contains at least two language versions.

Export Email Content

1. Open the email message in the editor.
2. On the Message management panel, click the language switcher.
3. Select Manage translations.

4. Download the file in xlsx or csv format.

Working with the Translations File

1. Open the downloaded file.

The file contains a sheet with the following columns:

• message_id – the message identifier in the system;
• key – a unique key of the text element;
• language — a separate column for each language version with translated texts.

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Note

If a translation is missing, the language column remains empty.

2. Enter translations in the corresponding language columns.

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Important

To ensure correct import, do not:

• change column names;
• delete or edit values in the message_id and key columns;
• modify service rows: previewLink, messageName, workflowId, workflowName;
• change the order of rows.

Import Translations

1. In the Manage translations window, click Upload file.

2. Drag and drop the file into the upload area or click to select it from your computer.

3. Select the sheet with translations and click Review.

The system will validate the file and prepare the content for import.

4. Click Import.

5. Click View applied translations and return to message editing.

View a Language Version

1. In the message editor, click the language switcher.
2. Select the required language version.

The message content will be displayed according to the imported translations.